Return Policy

Indibest4u very lenient in their return policy. In the event Customer receive a damaged / defective product or a product that does not comply with the specifications as per your original order, Customer are required to get in touch with the customer service team through call or email within next 7 to 10 days after receiving delivery of product. . Upon receiving Your complaint, Indibest4u shall verify the authenticity and the nature of the complaint and if Indibest4u store is convinced that the complaint is genuine, Indibest4u will takes necessary action as required.

However, in the event of frivolous and baseless complaints regarding the quality and content of the products, Indibest4u reserves the right to take necessary legal actions against customer and customer will be solely liable for all costs incurred by Indibest4u in this regard. Before accepting shipment of any product, kindly ensure that the product’s packaging is not damaged or tampered. If Customer observe that the package is damaged or tampered, request Customer to refuse to accept delivery and inform Indibest4u at the earliest. The return process of the product may be restricted by Indibest4u depending on the nature and category of the product. Indibest4u will provide exchange/return of products after receiving the product from the customer in next 20-25 working days from the date of receipt of returned/exchanged product.

Indibest4u will arrange pick-up of the damaged/defective product through its own logistics partner. In the event Indibest4u is unable to do so, Indibest4u will notify Customer regarding the same and Customer will be required to dispatch the product using a reputed courier in Customer respective area within one (1) day from receipt of such notice. Courier freight charges will be reimbursed in such form as is determined by he logistics team upon prior consultation with Indibest4u ; Products shall be returned in their original packaging along with the original price tags, labels, bar codes, Customer manual, warranty card and invoices etc.; It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit; The returned products are subject to verification and checks by Indibest4u in order to determine the legitimacy of the complaint/ return In the event the return of a product is duly accepted by Indibest4u , the value of such product, as originally paid by Customer during acceptance of delivery of product or otherwise, will be credited to your account with website and Customer may purchase any other products from amount credited.

Credit will be subject to the following: If the product can be repaired by the service centre, Indibest4u would get the same repaired and send it back to Customer. A promo code(if any), once used shall not be refunded in case of cancellation of order either by customer or Indibest4u . It is also pertinent to mention here that, if customer do not make any request during the prescribed period of in the return policy of the company then company is not entitled for any return and refund to the said customer.